Refund and Cancelation Policy

Privacy and Cookies Policy

1. Cookies Policy

Where we use cookies, you can also control the data stored by cookies and withdraw consent to cookies by using the browser-based cookie controls described in our Cookies policy (add website link referring the cookies policy).

2. Security of Personal Data

Dama Tourism LLC has implemented technology and operational security measures in order to protect personal data from loss, misuse, alteration or destruction. Only authorized persons are provided access to personal data; such individuals oblige to maintain the confidentiality of this personal data.

3. Collection of Personal Information

We may collect personal information from you in the course of our business, when you contact us or request information from us to provide transport services, when you use our website.

The personal information that we process includes:

  • a. Basic details, such as your name, your contact information (such as your email address, physical address, contact numbers) and your travel information (such as flight number, ticket number, arrival and departure time etc.) and same information of other passengers who use the same transport service with you,
  • b. Identification information to enable us(or other passengers traveling with you) to check and verify your(or other passengers traveling with you) identity (e.g. your birthdate; your passport details), and information collected from publicly available resources to verify the same,
  • c. Information relating to our transport services;
  • d. Bank account or other financial information, if relevant to our agreement with you,
  • e. Technical information (including your location, IP address, browser details, traffic data, location data), such as information from your visits to our website (page interaction information, length of visits, etc.), or in relation to marketing emails we send to you;

The information you provide may be confidential, and we will maintain such confidentiality and protect your information in accordance with our obligations and applicable law.

4.Your Rights

You have certain rights with regard to your personal data. However, these rights can depend on the country in which you are located. Law of the country which you locate will determine which rights apply under which conditions.

a. Right to Withdraw Consent

Where you have provided your consent to us, you will always have the right to withdraw this at any time. You can request by contacting us by using the following email address or our 24H Call Center Service.


b. Right to request correction of your personal data

You will always have the right to request that we correct any personal data that we process about you that is inaccurate or incomplete. You can do this by contacting us by using the following email address or our 24H Call Center Service.


It is important to understand that these rights are not absolute and may depend upon the legal basis and that we may require further information from you in order to action your request. You also have the right to lodge a complaint with the supervisory authority in your country of residence.

5. Changes to this Privacy Policy

We reserve the right to change, modify, add or remove sections of this Notice at any time in order to update as per the amendments in relating legal regulations. We will notify you of any changes (including when they will take effect) if we are required to do so by data protection laws.

Cookies Policy

This “Cookies Policy” (the “Policy”) explains how and why of Dama Tourism LLC (also referred to as also referred to as “Dama Tourism”, “we”, “our” and “us”) will use different types of cookies and similar technologies on any websites (the “Site”) that we own or control. This Notice also explains how you can manage cookies and similar technologies.

1. What Are Cookies?

Cookies are generated and deployed with your consent, if required when you visit our website.

Cookies are files or pieces of information that are stored on your computer (or other internet-enabled devices, such as a smartphone or tablet) when you visit the Site. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long it will remain on your device) and a value, which is usually a randomly generated unique number.

We use cookies to make the Site easier to use in accordance with your interests and needs. Cookies are also used to help speed up your future activities and deliver a more personalized experience on the Site.

Some cookies may process your personal data. Please see Privacy Policy as part of the Site for further details about how your personal data is processed and your rights in relation to this.

Other cookies are used to compile anonymous, aggregated statistics that allow us to understand how people use our web properties and to help us improve web structure and content. We cannot identify you personally from this information although the same principles apply regarding these cookies

2. Categories of Cookies Used on The Site

We have grouped our cookies into the following categories, to make it easier for you to understand why we use them:

Necessary: Cookies that are essential in order to make the Site work correctly. They enable visitors to move around the Site and use our features. These cookies prevent crashes, display information, fix bugs and ensure the security of the Site. Without these cookies, some functions of the website cannot be provided. These cookies do not identify you as an individual.

Functional: Cookies that allow our web properties to ‘remember’ your choices to provide a more personalized online experience. If you do not accept these cookies, it may affect Site performance and functionality. It may restrict access to web content.

Analytical: Cookies that help us understand how visitors interact with our web properties. This information may be the areas visited, the time spent on the Site etc. They help us improve the performance of the Site and alert us to any concerns and more. They tell us how popular a certain feature is, or whether you open an email we send. These cookies don’t identify you as an individual, unless stated otherwise.

Marketing: These cookies are used to deliver adverts more relevant to your interests. They also help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission and can be used to remember that you have visited a website. The information gathered by these cookies is often shared with other organizations such as advertisers.

You can set browser settings accordingly in order to manage which cookies are used in your device. Common browsers which you can manage cookies are below.

  • - Google Chrome
  • - Mozilla Firefox
  • - MacOS Safari
  • - Microsoft Internet Explorer

Please be aware that if you reach the cookies that we use, this may impact your user experience while using the Site.

3. Cookies on the Site

We use four different types of cookies on the Site(please see their explanations under Paragraph 2), You can find which cookies we use in the Site under the following table:

  • - Necessary cookies
  • - Functional cookies
  • - Analytical cookies
  • - Marketing cookies

Do you have any question?

For any question or request contact us 24/7.