Privacy and Cookies Policy
1. Cookies Policy
2. Security of Personal Data
Dama Tourism LLC has implemented technology and operational security measures in order to protect personal data from loss, misuse, alteration or destruction. Only authorized persons are provided access to personal data; such individuals oblige to maintain the confidentiality of this personal data.
3. Collection of Personal Information
We may collect personal information from you in the course of our business, when you contact us or request information from us to provide transport services, when you use our website.
The personal information that we process includes:
- a. Basic details, such as your name, your contact information (such as your email address, physical address, contact numbers) and your travel information (such as flight number, ticket number, arrival and departure time etc.) and same information of other passengers who use the same transport service with you,
- b. Identification information to enable us(or other passengers traveling with you) to check and verify your(or other passengers traveling with you) identity (e.g. your birthdate; your passport details), and information collected from publicly available resources to verify the same,
- c. Information relating to our transport services;
- d. Bank account or other financial information, if relevant to our agreement with you,
- e. Technical information (including your location, IP address, browser details, traffic data, location data), such as information from your visits to our website (page interaction information, length of visits, etc.), or in relation to marketing emails we send to you;
The information you provide may be confidential, and we will maintain such confidentiality and protect your information in accordance with our obligations and applicable law.
You have certain rights with regard to your personal data. However, these rights can depend on the country in which you are located. Law of the country which you locate will determine which rights apply under which conditions.
a. Right to Withdraw Consent
Where you have provided your consent to us, you will always have the right to withdraw this at any time. You can request by contacting us by using the following email address firstname.lastname@example.org or our 24H Call Center Service.
b. Right to request correction of your personal data
You will always have the right to request that we correct any personal data that we process about you that is inaccurate or incomplete. You can do this by contacting us by using the following email address email@example.com or our 24H Call Center Service.
It is important to understand that these rights are not absolute and may depend upon the legal basis and that we may require further information from you in order to action your request. You also have the right to lodge a complaint with the supervisory authority in your country of residence.
We reserve the right to change, modify, add or remove sections of this Notice at any time in order to update as per the amendments in relating legal regulations. We will notify you of any changes (including when they will take effect) if we are required to do so by data protection laws.
This “Cookies Policy” (the “Policy”) explains how and why damataxi.com of Dama Tourism LLC (also referred to as also referred to as “Dama Tourism”, “we”, “our” and “us”) will use different types of cookies and similar technologies on any websites (the “Site”) that we own or control. This Notice also explains how you can manage cookies and similar technologies.
1. What Are Cookies?
Cookies are generated and deployed with your consent, if required when you visit our website.
Cookies are files or pieces of information that are stored on your computer (or other internet-enabled devices, such as a smartphone or tablet) when you visit the Site. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long it will remain on your device) and a value, which is usually a randomly generated unique number.
Other cookies are used to compile anonymous, aggregated statistics that allow us to understand how people use our web properties and to help us improve web structure and content. We cannot identify you personally from this information although the same principles apply regarding these cookies
2. Categories of Cookies Used on The Site
We have grouped our cookies into the following categories, to make it easier for you to understand why we use them:
Necessary: Cookies that are essential in order to make the Site work correctly. They enable visitors to move around the Site and use our features. These cookies prevent crashes, display information, fix bugs and ensure the security of the Site. Without these cookies, some functions of the website cannot be provided. These cookies do not identify you as an individual.
Functional: Cookies that allow our web properties to ‘remember’ your choices to provide a more personalized online experience. If you do not accept these cookies, it may affect Site performance and functionality. It may restrict access to web content.
Analytical: Cookies that help us understand how visitors interact with our web properties. This information may be the areas visited, the time spent on the Site etc. They help us improve the performance of the Site and alert us to any concerns and more. They tell us how popular a certain feature is, or whether you open an email we send. These cookies don’t identify you as an individual, unless stated otherwise.
Marketing: These cookies are used to deliver adverts more relevant to your interests. They also help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission and can be used to remember that you have visited a website. The information gathered by these cookies is often shared with other organizations such as advertisers.
You can set browser settings accordingly in order to manage which cookies are used in your device. Common browsers which you can manage cookies are below.
- - Google Chrome
- - Mozilla Firefox
- - MacOS Safari
- - Microsoft Internet Explorer
Please be aware that if you reach the cookies that we use, this may impact your user experience while using the Site.
3. Cookies on the Site
We use four different types of cookies on the Site(please see their explanations under Paragraph 2), You can find which cookies we use in the Site under the following table:
- - Necessary cookies
- - Functional cookies
- - Analytical cookies
- - Marketing cookies
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dama Tourism L.L.C, SAI Business Center,103,Office 22 , Al Makhawi Building, Dubai.
Reservation mean a request by You to purchase Service from Us.
Service refers to the Website.
Website refers to Herataxi, accessible from http://www.damataxi.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Reservation Cancellation Rights
You are entitled to cancel Your Reservation up to 12 hours before pick up time without giving any reason for doing so.
If you have any questions or need any help please inform us, we will help you as soon as possible.
The deadline for cancelling an Reservation is up to 12 hours before the time on which You will be received the Service. In case of making a reservation within 12 hours to pick up time, you are entitled to cancel your reservation in 30 minutes. A cancelation within 12 hours to pick up time is not a subject to be refunded.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: firstname.lastname@example.org
Conditions for Refunds
In order for the Service to be eligible for a refund, please make sure that:
In case of possible delay 30 minutes for pick up
In case of cancelation by Our company
We reserve the right to refuse refunds of any merchandise that does not meet the above refund conditions in our sole discretion.
If you have any questions about our Refunds Policy, please contact us:
By email: email@example.com