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Refund and Cancelation Policy
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Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refund Policy:
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dama Tourism L.L.C, SAI Business Center,103,Office 22 , Al Makhawi Building, Dubai.
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Reservation mean a request by You to purchase Service from Us.
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Service refers to the Website.
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Website refers to Herataxi, accessible from http://www.damataxi.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Reservation Cancellation Rights
You are entitled to cancel Your Reservation up to 12 hours before pick up time without giving any reason for doing so.
If you have any questions or need any help please inform us, we will help you as soon as possible.
The deadline for cancelling an Reservation is up to 12 hours before the time on which You will be received the Service. In case of making a reservation within 12 hours to pick up time, you are entitled to cancel your reservation in 30 minutes. A cancelation within 12 hours to pick up time is not a subject to be refunded.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: info@damataxi.com
Conditions for Refunds
In order for the Service to be eligible for a refund, please make sure that:
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In case of possible delay 30 minutes for pick up
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In case of cancelation by Our company
We reserve the right to refuse refunds of any merchandise that does not meet the above refund conditions in our sole discretion.
Contact Us
If you have any questions about our Refunds Policy, please contact us:
By email: info@damataxi.com
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