As DAMATAXI company, our most important priority is your satisfaction. For this purpose, after making your reservation, instantly your travel advisor will be contacting you and you are welcome to contact your advisor whenever you need. You can contact us for any problem. In addition, you can continue to communicate about the issues you are curious about after your transfer.
Your travel advisor will continue to guide you beyond the service you receive. You can also get information about tours, car rental with driver, VIP guide service, places to do shopping, commercial negotiations, real estate services and places to visit. You can be sure that we will be pleased to assist you 24/7.
You have the right to cancel your reservation 12 hours in advance. In addition, if your flight is delayed, your vehicle will be arranged according to your flight and no extra charge will be charged.
The day you got your transfer, we will contact you and check your information. We will share the details of your transfer. Depending of the airport we will welcome you with a name plate or code.
We make sure our transfer vehicles are clean. We disinfect before and after every transfer and there is always mask and disinfection for use in our vehicles and all of our drivers always wear mask.
You can make a change for your taxi reservation or you can cancel your taxi reservation 12 hours in advance from our firstname.lastname@example.org email address or with our call center 7/24. If you cancel your taxi reservation less than 12 hours, we do not guarantee refund. For tour reservations cancelation is possible 24 hours in advance. If you cancel your tour reservation less than 24 hours, we do not guarantee refund.
You do not need to do anything. Because we will be tracking your flight with your flight number. We will have information about your delay and we will proceed with that information.
Of course. You can contact with our call center and get informations about the locations or the tour excursions that you want or need. We make every kind of tour service, like special assignments, daily tours, group tours, photography tours, private yacht tours etc.
Do not hesitate to contact us for any kind of problem or change concerning your reservation.
Once you land, please switch on your mobile phone, connect your mobile phone to wi-fi which is provided at the airport for free. You may contact our call center and get information. In case the driver is late due to traffic jam, he can be late maximum 20 minutes. If he is late more than 20 minutes, you will get %50 discount for the trip. If you want you may cancel your reservation in this kind of situation and get your refund.
Make sure to inform us from our email@example.com email address.